{"id":27,"date":"2013-06-25T07:25:33","date_gmt":"2013-06-25T11:25:33","guid":{"rendered":"http:\/\/www.ramapo.edu\/bursar\/billing\/billpolicies\/"},"modified":"2026-05-01T15:47:35","modified_gmt":"2026-05-01T19:47:35","slug":"billpolicies","status":"publish","type":"page","link":"https:\/\/www.ramapo.edu\/student-accounts\/billpolicies\/","title":{"rendered":"Billing"},"content":{"rendered":"<p>Below you will find information regarding billing at Ramapo College, along with frequently asked questions and frequently used terminology for your convenience:<\/p>\n<div class=\"accordions\">\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> Billing Statements<\/p><div>\n<h4>Electronic Billing Statement (eBill)<\/h4>\n<p>Electronic billing statements (eBills) are the only method of billing used by Ramapo College, <strong>paper bills are not mailed to students<\/strong>. Each student is responsible for viewing and paying their student account eBill by the scheduled due date. Students should further understand that failure to review their eBill does not constitute a valid reason for not paying their bill on time.<\/p>\n<p>eBills are typically generated weekly for students with an unpaid balance due, unless additional billing transactions occur on a student account with a zero balance requiring additional statements. An automated message will be sent to the student\u2019s <strong>Ramapo College email only<\/strong>, with instructions on how to view the statement online. Authorized Users will also receive email notifications to the email address on file in addition to the student. Visit the <a href=\"https:\/\/www.ramapo.edu\/student-accounts\/deadlines\/\">Payment Deadlines<\/a> section of the Office of Student Accounts website for billing due dates for each semester. It is the student&#8217;s responsibility to access the Bill &amp; Payment Suite within <a href=\"https:\/\/experience.elluciancloud.com\/rconj\/\">九色视频 Experience<\/a>\u00a0and view\/print their statement. It is important to recognize that the eBill, like a mailed paper statement, is a snapshot in time. <strong>We strongly encourage that the student view their bill periodically for any changes to their account. <\/strong>Activity on a student&#8217;s account may have occurred after the bill has been generated.<\/p>\n<p>The Bill &amp; Payment Suite within 九色视频 Experience gives students and Authorized Users a &#8220;one-stop shop&#8221; to access eBill statements, make payments, join monthly payment plans, and more. The Bill &amp; Payment Suite is:<\/p>\n<ul>\n<li>a central location to view current, real-time account activity and balances, running an On-Demand Statement and viewing the eBill statement<\/li>\n<li>the place to designate a third-party (i.e. parents) to view the bill and make payments as Authorized Users<\/li>\n<li>the only place to make an online payment, such as a credit\/debit card or ACH payment<\/li>\n<li>where you can enroll in a monthly payment plan<\/li>\n<li>where you can access all of your previous bills<\/li>\n<\/ul>\n<h4><a id=eBill><\/a>Electronic Bill (eBill) Step-by-Step Instructions<\/h4>\n<p>eBill Statements are typically generated weekly and students will be notified via their Ramapo email account that a statement is ready to view. Student can view their latest statement after logging into the Bill &amp; Payment Suite in the Statements section in the middle of the home page. Students can access prior statements in the Bill &amp; Payment Suite using the following step-by-step instructions:<\/p>\n<ul class=\"toggle\">\n<li>Log into\u00a0<a href=\"https:\/\/experience.elluciancloud.com\/rconj\/\">九色视频 Experience<\/a><\/li>\n<li>Locate the Student Account Info card<\/li>\n<li>Click on\u00a0<b>Bill &amp; Payment Suite<\/b><\/li>\n<li>Under <strong>My Account<\/strong> in the top tool bar, select <strong>Statements<\/strong><\/li>\n<li>All previously generated eBill Statements will be available to view<\/li>\n<\/ul>\n<div class=\"divider\"><img decoding=\"async\" src=\"\/wp-content\/themes\/rcnjrd\/images\/icons\/ramapo-arch-icom_rule.png\" alt=\"Ramapo\" \/><\/div>\n<h4><a id=ondem><\/a>On Demand Statement Step-by-Step Instructions<\/h4>\n<p>Students and Authorized Users will be able to utilize this easy-to-use and convenient feature. The On Demand Statement is in real-time and very easy to read. This statement lists detailed billing and payment information, as well as your charges, payments, financial aid, current balance due, and schedule information. Below are step-by-step instructions on generating an On Demand statement<\/p>\n<ul class=\"toggle\">\n<li>Log into\u00a0<a href=\"https:\/\/experience.elluciancloud.com\/rconj\/\">九色视频 Experience<\/a><\/li>\n<li>Locate the Student Account Info card<\/li>\n<li>Click on\u00a0<b>Bill &amp; Payment Suite<\/b><\/li>\n<li>Select the <strong>On Demand Statement <\/strong>in the Statements section in the middle of the home page<\/li>\n<li>Select the appropriate term and click Submit<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> eBill Questions and Answers<\/p><div>\n<p><strong>Q.\u00a0 How will I know that an eBill was generated?<\/strong><br \/>\nA.\u00a0 An email will be sent to your <strong>Ramapo College<\/strong> email account.<\/p>\n<p><strong>Q.\u00a0 What is an eBill?<\/strong><br \/>\nA.\u00a0 The eBill is a statement of your account, at a given point in time.\u00a0 Think of your eBill like a credit card bill.<\/p>\n<p><strong>Q.\u00a0 How can the amount I owe be different than the amount on the eBill?<\/strong><br \/>\nA.\u00a0 The eBill is your account statement at a point-in-time.\u00a0 Any payments or charges incurred since the eBill statement was generated will cause the amount you owe to be different than the amount on the statement.<\/p>\n<p><strong>Q.\u00a0 Where do I see activity since my bill was produced?<\/strong><br \/>\nA.\u00a0 From the eBill page, click on the blue link &#8220;activity since your last statement&#8221;.<\/p>\n<p><strong>Q.\u00a0 Can I give my parent access to view my eBill?<\/strong><br \/>\nA.\u00a0 Yes.\u00a0 Click on the Authorized Users tab, located at the top of the page.\u00a0 Enter the email address of the user you are authorizing access to your account.<\/p>\n<p><strong>Q.\u00a0 I have set up an authorized user, but I only want them to make payments.\u00a0\u00a0 I do not want the user to see my eBill or payment history.\u00a0\u00a0 How do I do this?<\/strong><br \/>\nA.\u00a0 When adding an authorized user, you have the ability to define the amount of access that user will have, regarding your account.\u00a0 There are two radio buttons that define the type of access, View billing statement and View payment history.\u00a0 If you only want your authorized user to make payments, select the &#8216;No&#8217; radio button for the View billing statement and View payment history radio buttons.<\/p>\n<p><strong>Q.\u00a0 How does an authorized user get to my account?<\/strong><br \/>\nA.\u00a0 The authorized user will be emailed a link that will bring them to the Bill and Payment Suite.\u00a0 The email will provide a user name as well as a password.<\/p>\n<p><strong>Q.\u00a0 How do I remove an authorized user?<\/strong><br \/>\nA.\u00a0 Go to the listing of authorized users.\u00a0 Click on the action to delete a user.<\/p>\n<p><strong>Q.\u00a0 How do I view an old bill?<\/strong><br \/>\nA.\u00a0\u00a0 Locate the &#8220;View Statement&#8221; field and use the drop down box to select a prior eBill.\u00a0 Then click on the Go button.<\/p>\n<p><strong>Q.\u00a0 When I view Recent Account Activity, I don&#8217;t see all payments on my account.\u00a0 Why?<\/strong><br \/>\nA.\u00a0 The &#8220;Recent Account Activity&#8221; link only shows the payments and credits that have occurred since your last bill was produced.<\/p>\n<p><strong>Q.\u00a0 How do I print my eBill, without all the other data?<\/strong><br \/>\nA.\u00a0\u00a0 Click on the link &#8220;Print This Statement&#8221; to get the eBill in a window by itself.<\/p>\n<p><strong>Q.\u00a0 When I view an old bill, why doesn&#8217;t the &#8220;Statement Amount&#8221; in the top of the page change to the amount of the statement I am viewing?<\/strong><br \/>\nA.\u00a0\u00a0 The statement amount in the top of the page is the amount of the latest eBill that was produced.<\/p>\n<\/div><\/div>\n<div class=\"item\"><p class=\"question\" tabindex=\"0\"><span class=\"fa-stack\"><i class=\"fa fa-circle fa-stack-2x\"><\/i><i class=\"fa fa-plus fa-stack-1x fa-inverse\"><\/i><i class=\"fa fa-minus fa-stack-1x fa-inverse\"><\/i><\/span> Billing and Financial Aid Terminology<\/p><div>\n<p><strong>Pending Financial Aid<\/strong>, also known as estimated or anticipated aid, appear in separate sections on the Account Summary screen.<\/p>\n<p><strong>Authorized Aid<\/strong> is aid that has met all the requirements for payment and will be credited to a student&#8217;s account on the official term disbursement date. Typically, this date is four weeks into a term. The Authorized Financial Aid Balance is the sum of the Authorized Financial Aid for the term.<\/p>\n<p><strong>Memos<\/strong> are pending financial aid transactions that <strong>require further action<\/strong>. However, if the Memo is a New Jersey Class Loan, Alternative Loan, or Outside Scholarship, <strong>no further action<\/strong> needs to be taken on your part. Your account will be credited when payment is received from the funding agency. All other types of aid that appear as a Memo have <strong>not<\/strong> met all the requirements for payment. We strongly recommend that a student contact the Office of Financial Aid to resolve any outstanding issues. The Memo Balance is the sum of the Memo Aid for the term.<\/p>\n<p><strong>Current Due Net of Authorized Financial Aid and Memos<\/strong> is the <strong>AMOUNT TO BE PAID. <\/strong>It comprises the Account Balance less the sum of Authorized and Memo Aid Balances.<\/p>\n<p><strong>NOTE: Financial aid recipients are liable for the amount that is not covered by their aid package<\/strong> and will be subject to deregistration and dehousing if payment is not received by the payment deadline. If\u00a0financial assistance is reduced or cancelled for any reason, the student will be held responsible for the entire outstanding balance<em>.<\/em><\/p>\n<p><strong>NOTE: Estimated aid from a prior term will not appear on a current term bill.<\/strong> For example, if any or all of your fall aid is still Memo, it will <strong>not<\/strong> be reflected as a credit on your spring bill. As a result, your balance forward from the fall will not be reduced by any fall Memo aid. Only your spring financial aid will be calculated as a credit on your bill.<\/p>\n<\/div><\/div>\n<\/div>\n<p><strong>The College reserves the right to change costs, dates and procedures at its discretion.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Below you will find information regarding billing at Ramapo College, along with frequently asked questions and frequently used terminology for your convenience: The College reserves the right to change costs, dates and procedures at its discretion.<\/p>\n","protected":false},"author":656,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Billing - Office of Student Accounts || Ramapo College of New Jersey<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ramapo.edu\/student-accounts\/billpolicies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Billing\" \/>\n<meta property=\"og:description\" content=\"Below you will find information regarding billing at Ramapo College, along with frequently asked questions and frequently used terminology for your convenience: The College reserves the right to change costs, dates and procedures at its discretion.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ramapo.edu\/student-accounts\/billpolicies\/\" \/>\n<meta property=\"og:site_name\" content=\"Office of Student Accounts\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RamapoCollege\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-01T19:47:35+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ramapocollegenj\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ramapo.edu\/student-accounts\/billpolicies\/\",\"url\":\"https:\/\/www.ramapo.edu\/student-accounts\/billpolicies\/\",\"name\":\"Billing - 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